Booking conditions
- Best price and exclusive tariffs on our website:
Warranty will not find lower prices on any other website.
- Real time availability:
For all rooms in all our hotels and immediate booking confirmation.
- Security in your transaction:
We use a security protocol with the highest standards.
- Privacy Policy:
We care about the privacy of your personal data are not used if you tell us your desire so.
- Booking confirmation by e-mail / SMS:
You will receive an email confirmation with the reservation and if you wish, you may request that we get by leaving your mobile phone SMS.
- Cancellation of booking:
To cancel your reservation can be done through email to receive confirmation from there for his private use has a link to cancel your reservation.
- Modification of booking:
You can change your dates or other details of your reservation through the confirmation email, or please contact the hotel where you made your reservation.
Payment conditions
- Stays from 1 to 6 nights
100% payment 7 days prior to arrival at latest.
- Stays of 7 and more nights
100% payment 14 days prior to arrival at latest.
- Group stays (3 and more rooms or 6 and more persons)
100% payment 21 days prior to arrival at latest.
- Stays which fall between 15. 04. – 15. 05.
100% payment on 15. 03. at latest.
- Stays which fall between 25. 12. – 15. 01.
100% payment on 25. 11. at latest.
- Reservations made after the date of payment will be confirmed after immediate payment in full.
- Reservation will be confirmed only after providing a guarantee with a debit or credit card.
Cancellation conditions
- Stays from 1 to 6 nights
- Cancellations made less than 48 hours prior to arrival
100% of the price of the 1st night.
- Cancellations (stay shortenings) made within stay
100% of the price of the next night.
- Stays of 7 and more nights
- Cancellations made 14 days or less prior to arrival
50% of the total reservation price.
- Cancellations made 7 days or less prior to arrival
100% of the total reservation value.
- Cancellations (stay shortenings) made within stay
100% of the total reservation value.
- Group stays (3 and more rooms or 6 and more persons)
- Cancellations made less than 21 days prior to arrival
50% of the total reservation value.
- Cancellations made less than 14 days prior to arrival
100% of the total reservation value.
- Cancellations (stay shortenings) made within stay
100% of the total reservation value.
- Stays between 15 Apr and 15 May
- Cancellations made after 15.03.
100% of the total reservation value.
- Cancellations (stay shortenings) made within stay
100% of the total reservation value.
- Stays between 25 Dec and 15 Jan
- Cancellations made after 25.11.
100% of the total reservation value.
- Cancellations (stay shortenings) made within stay
100% of the total reservation value.
Securing against possible booking cancellation *
Each stay at the Savoy Westend Hotel, regardless of the type or length, can be secured against a possible booking cancellation. The cost of securing against possible booking cancellation is 10% of the reservation price. The cost of securing against possible booking cancellation is not subject to any discount or commission and is non-refundable. Provided the cost of securing against possible booking cancellation is paid, no cancellation fee will be charged.
* A cancellation is considered any change of booking (stay shortening, room type and room category changing, range of services etc.) made known before arrival or within the stay.
