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Guest reviews

Anonymous guest

19-Jul-2017
It's very pleasant to stay and stuff are nice.

Hotel response:
Dear Chi Chin Chuang, thank you so much for such a short and yet informative feedback! We are very glad to know you were completely satisfied with your stay! Our daily goal is total perfection in order to make our guests stay as much comfortable and pleasent as possible! We are looking forward to meet you again soon in our wonderful hotel!

Anonymous guest

14-Nov-2016
Beautiful hotel with wonderful service. Large breakfast with many choices. Enjoyed my spa treatment very much. Lovely pool area to relax in. Would recommend.

Hotel response:
Dear Mr. Stoner, thank you very much for such a wonderful review! We are very pleased to find out you had enjoyed your stay ! Thank you for mentioning our main advantages such as 5*service, great breakfast buffe or nice spa and big pool. We hope to see you back soon in Savoy Westend Hotel!

ASMA CLAUDE ANTAKI

19-Sep-2016
Thank you for your nice email, we appreciated ans enjoy our stay at your hotel. Service is excellent and personnell are all very helpful. Thanks and we hope to visit again !

Hotel response:
Dear Mrs. Antaki, thank you very much for your feedback! The biggest pleasure for us is your complete satisfaction! We hope that you will back soon in Savoy Westend Hotel and we will be able to serve you even better than we did now in orider to make you happy!

Anonymous guest

28-Jan-2016
It is a great hotel, very beautiful inside, as a old and modern castle, very friendly people are working there, food is very tasty and different kind of each day, great views from the restaurant and the windows, all my wishes were completed, the hotel deserves fully its 5 stars for the best price ever. Thank you very much for this amazing stay there, one day we will come back.

Hotel response:
Dear Snezanka Klein, thank you so much for this posotove review! We are very excited we could meet all your expectations! This is the best possible compliment for us you had been satisfied with your vacation in SWH! Looking forward to meet you soon again!

Albert Assa

23-Jan-2016
Excellent hotel. Brilliant service and very friendly and helpful stuff who provide you to feel more than at home. Very clean everywhere and even twice room service. Very good spa center. We enjoy so much. Special thank for champagne and the cake, and help to organize my wife's birthday.Thank to everybody!

Hotel response:
Dear Mr. Assa, thnak you very much for your nice words about Savoy Westend! So glad you have a wonderfull time with us, especially on your wife's birthday! Looking forward to meet you again in Savoy Westend Hotel!

Anonymous guest

18-Jan-2016
We stayed only one night at the Savoy Westend Hotel, but we were treated like royalty. The staff was extremely attentive and very helpful from the moment we arrived. After checking in, the receptionist took us on a tour of the hotel essentials, ending at our room. The spa services were exceptional and the facilities were impressive. The complimentary breakfast buffet was beautiful (the omelet maker can compete with my wife). When we checked out, the receptionist recommended we keep our car parked in the garage, and take a stroll down to the city center to visit the Mill Colonnade and mineral drinking springs. What a great experience, and all in 24 hours.

Hotel response:
Dear Mr. Newby, Thank you very much for the nice review about Savoy Westend!It is a real pleasure as well as motivation for us to find out you have enjoyed your stay so much! Hope to see you soon again!

james fuhrman

24-Jul-2015
Everything was wonderful. Very friendly staff, great location, great spa programs, immaculately clean everywhere, high quality room furnishings, and wide choice of great food in the restaurant. Also, for what you get, it is a great value for money. Very charming old world atmosphere all around, and overall a very unique and memorable experience.

Hotel response:
Dear Sir James Fuhrman, thank you very much for such a pleasant comments. It is a pleasure that you have noticed all our great sides such as location, friendly and helpful staff as well as great food and unique spa center. We hope to see you soon again in Savoy Westend Hotel ! Sincerely, Management

Anonymous guest

8-Sep-2014
Excellent stay with friendly staff

Hotel response:
Dear Mrs. Al Shamsi, thank you very much for having taken the time to write your feedback. I'm more than happy to read that you had an exellent stay with us and that you have enjoyed the quality of our staff services! Your Sincerely,

riad elhaj

29-May-2014
The staff is friendly. Breakfast and dinner are quite good. the scenery is nice.

Hotel response:
Dear Riad Elhaj, We are delighted to know that you have enjoyed your stay with us. We hope, there will be a possibility to welcome you back to our hotel in the future.

Sharilyn Wilkerson

29-Apr-2013
The superb and knowledgeable care of the Medical Director Dr. Spisak, in conjunction with the tailored-to-need therapies, high quality food, immediate availability of superior supplements and pharmaceuticals, make for a 5-star healing experience. Of course, the famous Karlovy Vary 'curing' water is a tremendously effective part of the bodies natural healing process. I highly recommend the Savoy to anyone with gastrointestinal issues. The staff are professional, polite and accommodating in all matters. It is the best gift I have ever given to myself. Go! You won't be disappointed.

Hotel response:
Dear Sharilyn Wilkerson, thank you very much for your positive words about our hotel and services. We are very pleased, that your stay with us made your trip to Karlovy Vary memorable and that we managed to satisfy you in every aspect. We hope there will be a possibility to welcome you back again soon in the future!

Anonymous guest

22-Dec-2012
Excellent staff.

Hotel response:
Dear client, thank you for your support.We hope there will be a possibility to welcome you back again soon in the future.

Jaime Weinhaus

14-Dec-2012
We only stayed one night but it was wonderful! Great location close to the main part of the city. The spa and breakfast were both really nice, and they have great customer service!

Hotel response:
Dear Jaime Weinhaus, thank you very much for your kind words. We are very pleased that you enjoyed your stay at our hotel. We hope there will be a possibility to welcome you back again soon in the future.

Anonymous guest

30-Sep-2012
6 stars hotel, staff are excellent, the room is spacious and breakfast is very healthy and testy with a lot of varieties. It is a lovely and high quality hotel.

Hotel response:
Dear client, thank you very much for your positive words about our hotel and services. We are very pleased that you enjoyed your stay at our hotel. We are looking forward to welcome you here again!

Anonymous guest

3-Aug-2012
Everything was great. Excellent service. The only annoying thing was internet barely worked in Rusalka 1st floor. Anyway, will definitely come back.

Hotel response:
Dear client, we would like to thank you for all valuable comments and your support. We hope there will be a possibility to welcome you back to Savoy Westend Hotel soon.

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